Privacy Policy

Introduction

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from PielVera.com (the “Site”).

Section 1 - Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name
  • Billing address
  • Shipping address
  • Payment information (including credit card numbers, email address, and phone number).

We refer to this information as “Order Information.”

Section 2 - How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Section 3 - Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • e-Commerce Platform: We use [Shopify / WooCommerce / Easyorders] to power our online store.
  • Payment Processors: We use secure payment gateways including Stripe, PayPal, Google Pay, Apple Pay, and Klarna to process payments. We do not store your full credit card details on our servers.
  • Analytics: We may use Google Analytics to help us understand how our customers use the Site.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Section 4 - Behavioral Advertising

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by using links such as:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Section 5 - Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Section 6 - Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Section 7 - Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Section 8 - Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Section 9 - Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@pielvera.com.